How to spot a great contractor? There are rules for every trade, but when it comes to HVAC technicians, there are some well-defined characteristics that allow you to weed out the best from the rest.
The following five traits are common to all great HVAC technicians. If your contractor fits this description, you can rest assured you’ll get off to a good start in your working relationship with them.
Work Habits
The work habits of a great HVAC Technician are safe and convey a sense of tidiness and professionalism. A properly trained contractor will follow procedure and have well-maintained tools. No shortcuts, no corner-cutting. They know exactly what to do, and when appropriate, they let you know about the next steps in the process in a clear and precise fashion.
Technical Knowledge
As anyone who has peeked inside them knows, HVAC units can be very complex equipment. A technician trained to repair them possesses robust technical knowledge that allows them to asses and diagnose a problem accurately and in a brief amount of time
Communication Skills
A great HVAC contractor is able to ask effective questions and provide clear answers. This is crucial during the entire repair process. From the diagnostic to the billing and the final recommendations, a good communication flow can ensure that all parties are in agreement and satisfied with the result. For a technician, the so-called “soft skills” are as important as the “hard skills”, those related to their technical knowledge.
Honesty
This is a trait you want to see in your family, friends, colleagues at work, and also in your HVAC technician. Listen to the answers they provide to your questions and pay attention to their communication style. Are they straightforward? Do they avoid beating around the bush? Do they follow up and tell you the truth even when it’s uncomfortable for them? If the answers to this questions are “Yes,” you have an honest HVAC technician. On the other hand, if you answered “No” to most questions, it’s time to find another professional to service your HVAC unit.
At Zero Heating AC & Refrigeration we install, repair, maintain and replace equipment and service all brands of air conditioning.
We’re located at 4142 Hickory Sun San Antonio, Texas. Contact us today using our website or through our social media accounts to schedule a repair or to get an estimate. We also offer financing plans for your convenience!